VTR Return Policy

All returns for exchange or refund require a Return Authorization Number (RAN). This Return Authorization Number MUST be issued before an item will be accepted back. No item shall be accepted or returned without this number. If an item arrives for return without an RAN the item will be refused or shipped back to where it originated at the customers expense. Vinny Ten Racing will only issue a Return Authorization Number within 10 calendar days from the date of receipt. All approved return merchandise must be unused, in its original packaging, shows no signs of having been installed, mounted, scratched, dented or defaced.

When sending in an item you should ensure that this RAN is clearly marked on the outside of the package and has a piece of paper with the RAN number, order number and your contact information placed inside. Additionally a copy of your original invoice must be inside the package. From the time a RAN number is issued it must be received at Vinny Ten Racing no more then 10 calendar days later. RAN numbers do not ensure, imply or guarantee an actual refund, exchange or valid return. All freight related to all returns and exchanges are the responsibility of the sender. Original freight, charges, and handling are non refundable. It is the responsibility of the customer/installer to verify the correctness of size and application of the parts before installation. No refunds or exchanges will be granted due to the incorrect part being order or the wrong application being chosen. It is the responsibility of the customer to be verify their own application facts and needs. If a correct part is ordered, but shipped incorrect, we will make all efforts to make good at no extra charge.

All approved refunds will be made in the same fashion in which they were paid by the customer when the order was placed. Vinny Ten Racing reserves the right to change the refund method as they see fit. A 25% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed. No returns or exchanges on engine parts (pistons, rods, valvetrain, bearings, gaskets, etc..) or electronic products, including gauges, fuel controllers, boost controller, or any other electronic device. These are sold as is, and only carry the manufacturers warranty. Vinny Ten Racing will offer no support on these items in the event of their defect.

Order Canceling There will be a 10% cancellation fee to any customer that cancels an order. An item can only be considered cancelled if it has not already shipped. In the ordering process, whether it is over the phone, over the internet or by other means not in person, we immediately charge your credit card to verify the funds are available. On all special order or custom items (engines, engine internals, items that are configured by you based off of options, custom built items or any non stocked parts) a 25% cancellation fee will be imposed. Please be sure of your purchase before you commit.